Customer Experience Learning
You Will
- In charge of planning the training budget for each department, incidental costs and the number of training participants as needed, etc.
- Create & Develop strategies and organizational plans to meet training and development needs, and organize training implementation, measurement and follow-up as needed.
- Work with key business stakeholders to build a continuous improvement learning in CE and in OVO.
What You Need
- Minimum S1 from any major or equivalent, preferably from general management, psychology or education discipline.
- Minimum 5 years professional experiences in the field of Talent Development and Learning in Banking or financial industries / multinational companies.
- Very good command of English and reading, writing and listening skills.
- High motivation to develop people and grow the organization.
- Exceptional interpersonal and influencing skills with the ability to work confidently across the depth and breadth of senior leadership team.
- Strong in Project Management.
- Good in Facilitation skills.
- Effective Problem Solver.
