Public Affairs Senior Associate
The ideal candidate must have at least 4-6 years of community management and/or
communications experience.
JOB DESCRIPTION :
- Onboard and nurture our seller & user communities as well as maintain their growth within our ecosystem
- Provide value to the community beyond products or services
- Obtain feedback and gather ideas from customers and audiences through real conversations
- Create impactful positive engagement about the company through online and offline activities
- Compile information about trends in the industry, regulation, competitors, as well as potential key opinion leader
- Create timely and engaging content or event optimized for platform used and intended audience
- Create social media strategy to build a good reputation for Tokopedia
JOB REQUIREMENTS
- Bachelor degree in Communications/Political Science/Management or with 4-6 years of related experience; and extensive knowledge of e-commerce is a plus
- Experience in developing community, both offline and online
- Excellent organizational and time management skills, ability to multi-task, and desire to work in a
- fast-paced team environment
- Results-oriented individual with exceptional judgment, self-confidence, and strong interpersonal skills
- Ability to think creatively, both in conceptual and visual approaches and in problem-solving
- Skilled in generating and maintaining databases, analyzing tools/metrics, and thorough
- Highly customer-focused.
