Career Opportunity at Halodoc - May 2023

CRM Associate 

Job Responsibilities:
  • Conduct data analysis and segmentation to identify customer needs, preferences, and behaviors, and to develop targeted marketing campaigns
  • Develop and implement personalized and automation-based campaigns to target specific segments of customers
  • Identify opportunities to upsell and cross-sell products and services to existing customers, which can significantly increase revenue
  • Implement strategies to retain customers and translate them into a campaign plan
  • Evaluate, monitor, and plan campaigns on a regular basis
  • Use data and customer insights to forecast revenue and make informed decisions to drive growth
  • Use metrics such as customer lifetime value, customer acquisition cost, and customer retention rate to measure the ROI of the CRM initiatives and adjust them accordingly
  • Assist in the execution of CRM campaigns across various channels. Monitor campaign performance, track key metrics, and provide insights to optimize future campaigns.

  • 2+ years’ experience in CRM or Growth position
  • Exposure and expertise in martech tools such as CRM tools (CleverTap, Braze, MoEngage), Data visualization (Tableau/Looker/Google Data Studio)
  • High proficiency in Excel/Google Sheets/any other analytical tools
  • Ability to work well with different function
  • Strong analytical and problem-solving skills, with the ability to interpret data and draw actionable insights. strong analytical and problem-solving skills, with the ability to interpret data and draw actionable insights.
  • Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and projects simultaneously.

  • Please be aware of all forms of fraud.
  • Always avoid job vacancies that charge fees during the recruitment process, because looking for work is actually an attempt to find and get paid, and not to be collected.
  • byAcross always tries to help sort and filter published job vacancy information. However, it would be nice if it was accompanied by better insight from the Acrosser.

Tag: . meditech


Career Opportunity at Halodoc - May 2023

2023. All rights reserved.