Risk Policy Lead, Consumer

You Will:

  • Be the consumer risk policy subject matter expert around the domains of payment fraud (cards/wallets), account/user security to various company functions including product, analytics, data science, marketing, and business development.
  • Conceive, launch and deliver strategic policy projects to reduce risks and fraud in the consumer payments space.
  • Own and drive continuous improvements in payments risk metrics.
  • Perform risk assessments for new products/features/processes and implement relevant mitigation.
  • Identify and analyse emerging risks and trends, and provide recommendations for policy and procedure changes as necessary to mitigate related risks.
  • Engage with cross-functional stakeholders in engineering, data science, data analytics, product, and business teams to implement risk mitigation and improvement solutions.
  • Optimise risk controls and processes to monitor high risk transactions and activities while minimising false positives and manual reviews.
  • Report facts to senior and executive management in a clear, concise and data-driven manner.

What You Need: 

  • Minimum work experience of 5 years preferably in strategy consulting, change delivery management, analytics, or operations. 
  • Experience in the fintech/payment service provider space is advantageous.
  • Good understanding of the fraud space with hands-on knowledge of fraud, payments/e- commerce, risk policy development, or risk enforcement work.
  • Problem-solving, positive and constructive attitude is a must.
  • Comfortable in dealing with ambiguity and operating in fast-changing, unstructured environments. Strong track record of exercising sound judgment in the absence of direction.
  • Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.
  • Stakeholder management experience, especially with senior executives.
  • Fair amount of experience in data analysis (using Excel or SQL) and dashboard building (using Tableau).

Interested? Apply this vacancy on:

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