Fraud Investigation Executive

  • Monitoring daily transactions from possibility of Fraud attempt and coupon abuse
  • Review and investigation Ad Hoc project
  • Analyzing data to found suspicious pattern of Fraud behavior and coupon abuse
  • Conduct detail investigation, collecting evidence and give recommendation of the Fraud attempt and or coupon abuse transactions
  • Understand the end to end process and SOP of the product to identify unusual behavior on the process and transaction
  • Handling for escalation case from related stakeholder
  • Be the ears on the ground on the new and upcoming fraud trend
  • Handling for customer complain related to Fraud issue and give comprehensive solution and recommendation

  • 1-2 years' experience as Fraud Analyst or similar role
  • Ability to multitask, prioritize, maintain flexibility in a fast paced environment
  • Good communication, both written and verbally in English to be able communicate with customer and related stakeholder
  • Investigative and problem solving skills in order to handle customer complain
  • Strong analytical thinking and detail oriented

Interested? Apply this vacancy on:

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