Work Opportunity at Campaign.com in August 2022 - Loker Startup

User Relations Intern (Remote)

Job Description

• Responding promptly to users' inquiries.
• Communicating with users through various channels.
• Acknowledging and resolving users' complaints.
• Keeping records of customer interactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the user relation process.
• Ensure users satisfaction and provide professional users relations.

Requirement

• Have an interest/interest in projects and social movements, especially the social issues that the Campaign focuses on (Equality, Education, Environment, Health).
• Proactive & creative in finding a solution or solving a case.
• Students are prioritized for at least on semester 5 or above with the consideration that they have received basic lecture material in accordance with the majors applied for.
• Students can convert credits for at least 15 credits.
• Willing to work & study in a fast paced work environment.
• Have good communication skills, both written or spoken.
• Able to work independently or in groups.
• Have a growth mindset.
• Willing to work remotely (online) so this internship opportunity is open for those who lives outside JABODETABEK.
• Ability to stay calm when users are stressed or upset.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities and situations.
• In depth and personal understanding of our Campaign #ForChange app.
• Maintaining a positive, empathetic, and professional attitude toward users at all times.
• Complete any 3 challenges in the Campaign #ForChange app that reflects your personal social mission.

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