User Relations Intern (Remote)

Job Description
  • Responding promptly to users' inquiries.
  • Communicating with users through various channels.
  • Acknowledging and resolving users' complaints.
  • Keeping records of customer interactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the user relation process.
  • Ensure users satisfaction and provide professional users relations.

  • Have an interest/interest in projects and social movements, especially the social issues that the Campaign focuses on (Equality, Education, Environment, Health).
  • Proactive & creative in finding a solution or solving a case.
  • Students are prioritized for at least on semester 5 or above with the consideration that they have received basic lecture material in accordance with the majors applied for.
  • Students can convert credits for at least 15 credits.
  • Willing to work & study in a fast paced work environment.
  • Have good communication skills, both written or spoken.
  • Able to work independently or in groups.
  • Have a growth mindset.
  • Willing to work remotely (online) so this internship opportunity is open for those who lives outside JABODETABEK.
  • Ability to stay calm when users are stressed or upset.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities and situations.
  • In depth and personal understanding of our Campaign #ForChange app.
  • Maintaining a positive, empathetic, and professional attitude toward users at all times.
  • Complete any 3 challenges in the Campaign #ForChange app that reflects your personal social mission.

Interested? Apply this vacancy on:

Work Opportunity at in August 2022 - Loker Startup

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