Logistics Operations Lead

  • Lead overall logistics and fulfillment operations in collaboration with all stakeholders, both internal and external parties.
  • Maintain 3PL performance (on-time pick-up and delivery rate), fulfillment partners, complaint handling improvement, return rate, etc.
  • Setup logistics and fulfillment operations flow for new businesses and 3PLs (including dashboard/performance monitoring, return policy, insurance, complaint handling, etc.).
  • Proactively analyze and lead process improvement through research, interview, or other viable means.

  • Bachelor's degree from top local or overseas universities. Preferably in Logistics & Supply Chain, Industrial Engineering, Business Management, or any other related major.
  • More than 3 years of work experience in a related field: marketplace, logistics, and fulfillment company.
  • Possess strong drive and self-motivation for performance improvement.
  • A natural collaborator with the ability to partner and influence other stakeholders.
  • Excellent communication skills.
  • Solid leadership, organizational, and time management skills.
  • Strong critical thinking and data analysis skills.

Interested? Apply this vacancy on:

Work Opportunity at Bukalapak in September 2022 - Loker Startup

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