Account Manager

Key objectives
  • Be a trusted partner and advocate for Xendit's valuable customers
  • Build strong happy customers relationships to achieve long-term success
  • Determine customers' needs, goals, and dreams, and collaborate with them to implement solutions
  • Monitor and manage customers' health
  • Work as part of the team to develop strategies for scale and growth

You may be a good fit if you
  • Have at least 5 years of experience in client-facing roles within a rapidly growing organization
  • Have experience in Fintech/ Cryptocurrency/ SAAS/ startup companies
  • Can operate in a highly ambiguous and fast-paced environment
  • Have a knack for working well with a wide range of people, both internally and externally, and am able to empathise with them
  • Have a natural curiosity as to how businesses work and move money, and will be an advocate for our top customers
  • Can effortlessly navigate tough negotiations and formulate positive outcomes for all parties
  • Are great at technical troubleshooting and are comfortable with technical terms
  • Can understand APIs and able to explain clearly to technical customers
  • Can structure complex enterprise requirements, craft custom solutions, and lead integration conversations in a consultative manner
  • Have a flair for data analytics and are familiar with Excel and SQL
  • Have project management experience, and can manage stakeholders’ expectations
  • Possess superior verbal and written communication skills in both Indonesian and English
  • Are weirdly passionate about Payments, Finance, Trading, Cryptocurrencies, Software, and Startup

Interested? Apply this vacancy on:

Work Opportunity at Xendit in October 2022 - Loker Startup

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