Senior Business Operations Executive

What You’ll Be Doing
  • Build, optimize, and drive adoption of systems and data dashboards for the Operations team
  • Implement short-term work-arounds to solve immediate pain points, while simultaneously building and implementing long-term, sustainable solutions
  • Drive 100% CRM adoption across the sales teams, such as Hubspot; collaborate with tech and product team to roll-out in-house applicant tracking software
  • Build data visualization systems for pipeline management and conversion funnel metrics
  • Build real-time data dashboards to monitor sales team performance and efficiency metrics (e.g. time-to-fill, fill-rates)
  • Synthesize business intelligence to provide critical business insights for the Operational Excellence function
  • Partner with and support country leads to identify operational problems proactively and accurately diagnose root causes
  • Define and execute systems and processes to solve these problems, creating scalable solutions when possible
  • Increase operational efficiency by 2x-3x through automating and streamlining manual processes, introducing enhanced SOPs, “Kaizen” methodologies, etc.

Why You Should Join Us
  • You live and breathe operational efficiency, and have a history of driving efficiency improvements
  • You excel at analyzing large quantities of data, accurately diagnosing root cause problems, and leading operational changes to drive business results (SQL, tableau, excel experience ideal)
  • You have some experience in building systems, business process transformation, and optimizing processes; a history of “hacking together” systems for automating data collection and analysis, as well as building long-term sustainable systems architecture (e.g. integrated data model, CRMs, ERPs)
  • You love data analysis and problem solving, but equally thrive on rolling up your sleeves into the nitty gritty of execution and driving end-to-end improvements
  • You have the ability to work with a high degree of urgency without sacrificing attention to detail
  • You thrive working cross-functionally and are comfortable managing various workstreams simultaneously
  • You are a people person who has a high degree of empathy and a strong ability to influence key stakeholders
  • You’re a strong communicator who can clearly articulate analytical findings

Who We Are Looking For
  • 4-5 years of experience in Operations/ BizOps, Data Analysis, Business Process or Digital Transformation, Management Consulting, or a similar role
  • Must-haves:
  • Self-starter
  • Strong analytical and problem-solving skills
  • Strong people skills
  • Strong data analysis skills (adept in excel, SQL, tableau, etc.)
  • Strong excel modeling and PowerPoint skills
  • Nice to haves:
  • Prior experience driving CRM or system roll-out
  • Prior experience leading business process transformation initiatives
  • Prior experience at the intersection of data and operations
Interested? Apply this vacancy on:

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